Support

How do I add a new warranty?

Tap the Add tab, then choose an input method:

• Manual Entry: type details yourself
• Voice Entry: speak details and review before saving
• Scan Receipt: OCR extracts text from a receipt photo
• Smart Camera (Premium): camera capture with document detection

After capture, you can review/edit fields before saving.

How do I scan a receipt?

Use one of these flows:

• Add → Scan Receipt: choose/take a photo and let OCR extract text.
• Add → Smart Camera (Premium): capture a document and auto-crop when possible.

If extraction misses something, you can always correct it in Manual Entry before saving.

Where can I find expiring warranties?

• Home: the dashboard highlights items that are expiring soon.
• Action Center: shows urgent and upcoming items and helps you get claim-ready.

How do expiration reminders work?

AIWarranty schedules local notifications (managed by iOS) based on your reminder settings. The default reminders are:

• 30 days before expiration
• 7 days before expiration
• 1 day before expiration

To troubleshoot: ensure notifications are enabled in iOS Settings and in Settings → Reminder Settings inside the app.

What are “Verified options”?

Verified options (Coverage Finder) is a Premium feature that searches for coverage variants grounded in sources and shows the URLs used.

Open it from:

• Home → Verified options, or
• Any Warranty → Actions → Verified options

Verified options require an internet connection. If you see an error, try again later or contact support with a screenshot.

What is the Claim Kit?

The Claim Kit helps you prepare for a warranty claim with a checklist and (Premium) templates like a claim email and call script.

Open it from Warranty Details → Actions → Claim Kit.

Does AIWarranty upload my attachments?

No. Attachments (photos/PDFs) are stored on your device. If you enable iCloud Sync, attachments sync through your personal iCloud account (CloudKit private database).

Premium AI features may send limited product details (brand/category/model/etc.) to our backend to generate results. See the Privacy Policy for details.

How do I export my data?

Go to Settings → Data → Export Data and export as JSON or CSV.

What categories are available?

AIWarranty includes predefined categories such as:

• Smartphone, Tablet, Laptop, TV, Gaming Console
• Large Appliance, Small Appliance, Kitchen
• Tools, Furniture, Automotive, Outdoor, Electronics, Other

What iOS versions are supported?

AIWarranty requires iOS 17 or later.

Does the app support Dark Mode?

Yes. AIWarranty follows your iOS appearance settings (System / Light / Dark).

I found a bug. How do I report it?

Please email [email protected] with:

• What happened + what you expected
• Steps to reproduce
• Screenshots/screen recording (if possible)
• Your iPhone model and iOS version